Project Manager II

United States

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• About CentralSquare Technologies

  CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.

  Job Description

What We’re About

At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America. As over 250 Million citizens in the US are impacted by CentralSquare Software, we are on a trajectory to revolutionize the way agencies address citizens’ needs by improving quality of life and building safer, smarter communities...and we need great candidates to do it!

Looking to grow your career? That’s great! Hard work should be rewarded, and we are committed to cultivating careers while providing competitive compensation and a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely.

The Role

This role is responsible for the overall planning, directing, and coordination of project activities and resources for assigned projects. These projects may involve the implementation of a combination of software, hardware, and services within the organization. This role is responsible for the successful on-time completion of projects and for managing interactions between different internal departments, as well as clients and vendors. This role works with minimal supervision with latitude for independent judgment. The work performed in this role will directly impact the productivity and effectiveness of the project team and resulting in customer satisfaction. This role also serves as the primary contact for our clients throughout their software implementation projects.Job Duties Include:• Initiates, plans, executes, controls, and closes projects.• Assembles the project team, assigns individual responsibilities, identifies appropriate resources needed, and develops the schedule to ensure the timely completion of the project.• Subject-matter expert knowledge of the implementation process and contractual language.• Acts as a mentor to the PM team and helps train new hires.• Leads technical discussions between product and operations on process improvement for specific modules.• Drives and refines the process.• Works on the most challenging and large-scale projects with minimal supervision.• Assists other PMs on escalations when needed.• Maintains current and identifies new project management tools and/or software to increase productivity.• Leads large group meetings on process and product.• Works independently or in a team environment and shares knowledge with others.• Displays good communication skills with a customer service focus.• Comfortably and effectively presents to audiences of various sizes.• Manages a strategic portfolio including high revenue engagements with little to no supervision.• Performs all other duties as assigned

Skills & Requirements

Job Requirements

• 2-4 years of experience

• B.A. or B.S. degree or an associate's degree or certificate with equivalent work experience.

• Knowledge of project management methodology and processes

• Intermediate skills in MS products including Excel, Word, Outlook, Project, and PowerPoint

• Able to work independently and in a team environment

• Willingly collaborates and shares knowledge with others

• Practices strong communication skills with a customer service focus

• Able to comfortably and effectively present to audiences of various sizes

• Competencies: Skilled, Conflict Management, Process Management, Motivating Others, Drive for Results

• Strong knowledge of project management methodology and processes

• Works independently

• Plans his or her and other Project Manager's projects

• Understands Risk Management independently and will escalate to Supervisor to assist with Risk Mitigation Plan