Description We are offering an opportunity in our team for a Document Controller based in Sacramento, California. The role involves reviewing and processing documents, ensuring they meet company standards, and managing them within our claims management software. This role offers a short term contract employment opportunity.

Responsibilities:

• Review initial submissions of documents provided in email format and prepare them for processing.

• Review scanned images of incoming mail and label and title documents as per company identification standard.

• Investigate documents presented without a claim number and forward new claims to the first report team.

• Forward documents without any identifiable information to the customer care team or other internal resources for further review.

• Perform quality assurance reviews of scanned images and confirm a valid claim number, rejecting or returning documents for rescanning if images do not meet company standards or the claim number is invalid.

• Index and assign all scanned images to the correct claim number, investigating within the claims management software to match the image to the correct claim number.

• Input image detail summary into the claims management system including the date of service and document type.

• Perform special assignments and projects as assigned.

• Exercise detailed review and document review skills in all tasks. Requirements • Must possess a high school diploma or equivalent qualification

• Proven experience in a document controller role or similar is essential

• Proficiency in using document management software is a necessity

• Exceptional attention to detail and ability to conduct detailed reviews of documents

• Strong organizational skills with the ability to manage multiple tasks simultaneously

• Excellent communication and interpersonal skills, with the ability to interact professionally with all levels of staff

• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion

• Proficiency in using Microsoft Office Suite, particularly Excel and Word

• Experience in maintaining and updating electronic databases and system records

• Demonstrated ability to adhere to strict deadlines and work under pressure

• Excellent problem-solving skills with a proactive approach to identifying and resolving issues

• Must have legal authorization to work in the location of employment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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