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RELX INC Senior Implementation engineer / Professional Services Consultant in Mumbai, India

Tech Consulting - ERP Apps Analyst II

Do you have experience as a Implementation Engineer?

Are you a highly visible champion with a ‘can do’ attitude and enthusiasm that inspires others?

About the Business

LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/

About our Team

You will be part of the Professional Services team, working closely with our Product Technology, Sales and Product Management teams. The Professional Services team is recognized for its passion and professionalism, with a fun, energizing and fast-paced work environment.

About the Role

The role will report into the Regional Lead, Professional Services, and collaborates closely with other Professional Services team members on client projects.

About the Responsibilities:

Functional consulting support and data analysis:

  • Using your understanding of compliance and sanctions risk management, provide advice and support to clients on compliance and risk regulations, systems and processes.

  • Investigate and analyze client business activities and processes to make them more efficient and compliant using LNRS products.

  • Conduct workshops to gather and analyze client requirements and recommend solutions.

  • Understand client use cases and requirements and apply best practice to client implementation.

  • Identify, analyze, and interpret trends or patterns in complex data sets.

  • Ensure the integrity of project data, including data extraction, storage, manipulation, processing, and analysis.

  • Perform the functional customization of the solution.

  • Train end users on the new systems and processes.

  • Create and deliver ad-hoc reporting as well as automating on-going reporting to meet client needs.

  • Manage project prioritization, planning and tracking to ensure quality and timelines of deliverables to the client are met.

    Implementation:

  • Deliver, install, and configure all applications to specified requirements and provide technical training and transfer of knowledge.

  • Troubleshoot client issues during implementation.

  • Maintain strong client relationships through regular close contact.

  • Organize and execute deep technical and product health checks and audits for clients.

  • Own and coordinate quality reviews – escalating issues appropriately and prioritizing activities.

    About the Requirements:

    Overall Work Experience: 410 Years

    Primary Requirement:

  • Good communication skill

  • Ability to learn.

  • Familiar with Technologies

  • Self-motivated

  • Client-facing/Should have exp in Service-based or Product-based organizations.

    Secondary Requirement:

  • Familiarity with Banking/Financial services

  • Exp with AML/KYC, Financial-crime compliance, sanctions screening, transaction-screening/monitoring.

    Expectations from the Candidates:

  • Candidates should be willing to travel.

  • Candidates will be in a customer facing role.

  • Candidates will be covering the South APAC regions.

    Detailed Requirements:

    You are likely to be successful in this role if you have:

  • A bachelor’s degree: a Science based degree is preferable.

  • Experience in either a data analysis role or technical role involving product support and/or implementation.

  • Business proficiency in English

    And if you are:

  • An intelligent, inquisitive professional with a passion for technology

  • Client focused, with a strong desire to meet client needs.

  • Prepared to undertake regular (international) travel.

  • Strong business acumen.

    Key Skills

You will possess the following technical skills:

  • Knowledge of Unix and Windows Operating Systems.

  • Knowledge of RDBMS and SQL.

  • Knowledge of Application Servers Deployment (Apache Tomcat).

  • Strong MS Office expertise, especially Excel.

  • Analytical, problem solving and troubleshooting skills and you can demonstrate great organizational and interpersonal skills.

  • Collaborative and supportive, enjoying a team-based environment.

  • Strong communication, presentation and influencing skills.

  • Excellent organizational skills, prioritizing a dynamic workload.

  • Highly motivated, with energy and initiative

    Other skills that are also desirable:

  • Experience of managing small teams of analysts/ consultants.

  • Knowledge of scripting languages (Python, C#, VBA).

  • Experience with technical implementations.

  • Affinity or experience within the Compliance domain: CTF (Counter Terrorist Financing), AML (Anti-Money Laundering), or KYC (Know Your Customer) .

  • Experience of working in a multi-national and multi-cultural environment

Learn more about the LexisNexis Risk team and how we work here (https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000)

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LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.

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