Company Profile Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com. Reliability & Production Engineering Resiliency Engineering is a production-oriented discipline focused on improving service availability, latency, scalability, performance, and efficiency for technology products in Morgan Stanley. Our core infrastructure processes hundreds of millions of transactions and we serve assets of more than a trillion dollars daily. This role will be responsible for the design & implementation of the platform, and corresponding frameworks, application and gameday exercises, for testing critical applications at scale. If this scale resonates with you, come join us. Job Profile *List the key job responsibilities in 5 - 6 points • Candidates would be expected to perform the following roles: • Work in a team to provide Systems Reliability Engineering and production management • service to high-touch sales and trading system, fix and exchange connectivity • Working alongside existing global and regional team members on a follow-the-sun basis. • Monitor and respond to user-reported issues as well as infrastructure alerts promptly • and professionally; ensure issues are tracked through to resolution. • Proactively identifying and addressing system reliability risks • Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution. • Facilitate root cause investigations and manage the implementation of corrective and preventative measures. • Working closely with engineering/development teams to design, build, and maintain systems • Represent the RPE organization in design reviews and operational readiness exercises for new and existing services. • Ensure team knowledge is current and forward-looking. • Respond to regulatory and compliance issues with urgency. • Liaise with external technology vendors and exchanges to coordinate changes and • resolve connectivity and market data issues. • Review, execute, and verify production changes in strict accordance with procedures defined in chang documents. • Take an active role in planned technology events, i.e. business continuity tests, ensuring • recovery procedures are accurate and complete. • Identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management and visibility of our services.

Skill Set **List the skills required to perform the job in 7 - 8 points • Bachelor's degree in Computer Science or related field from an accredited college or university • Minimum 3 years in a support role. Strong proficiency with Linux. • Experience providing application support for mission-critical applications Able to troubleshoot, problem solve, analytical thinker. • Like to work in a fast-moving environment and you aren't afraid to change things to make them better • Enjoy new technological challenges and solving hard problems Strong scripting skills, like Perl, Python, or UNIX shell. • Solid SQL databases experience Solid understanding of server, storage, MQ, and application technologies (Java, .NET, C ) queries • Excellent spoken and written English communication skills. FIX protocol experience preferable Knowledge of Indian markets - NSE, BSE, GIFT will be a bonus Qualifications/Criterion *List the expected education and other qualifications in 3 - 4 points. • Bachelor’s Degree • 4 to 8 years in Production Support • BFSI preferred Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.

Job: *Production Management and Operational Support

Title: Level 2/3 App Suppt (Production Management)

Location: Non-Japan Asia-India-Maharashtra-Mumbai

Requisition ID: 3249738