517031BR

Title:

QA Analyst-S

What you'll do... :

As a seasonal Quality Assurance Analyst, you will be responsible for ensuring that software and hardware implements are functional as specified in the Business Requirements and Functional Requirements and perform as documented or designed and cannot be broken once in the hands of the customer.

In this role, you’ll be involved in the beginning of the design cycle to create the use cases that will drive product development. You’ll be asked to review requirements for tax accuracy, draft and/or review requirements, workflows, and UI designs for product features and enhancements. You’ll also be responsible for ensuring all deliverables are high-quality. Quality is defined as contributing to solutions that deliver a high-quality end-to-end customer experience with a high degree of compliance with business and technical requirements and product and process information.

This seasonal role is up to 6 months in length dependent on business needs.

Day to Day, You'll...

• Write test plans, test cases, use cases, and test strategy documents in compliance with relevant organizational and industry standards.

• Create clearly documented defect reports that enable problems to be recreated along with suitable workarounds.

• Construct complete/thorough manual test cases based on test design and thorough knowledge of the product and its environment.

• Consistently ensure high-quality, thorough manual test cases that fully exercise product functionality, but consume minimal resources.

• Effectively use test automation where appropriate and available to increase the thoroughness of testing.

• Execute end-to-end functional tests and utilize automated tests developed by others to exercise system.

• Offer direct input into the requirements documents, review and gives feedback based on product knowledge and understanding of customer issues. (Must understand the business needs the product is trying to meet.)

• ​​​​​​​Create work plans for own deliverables and clearly documented personal goals, plans, designs and results and communicate to both technical and non-technical audiences; Compare, contrast, and prioritize alternative approaches to meeting those objectives.

• ​​​​​​​Contribute to end-to-end product testing strategy, focusing on the customer experience.

Job ID:

517031BR

Address1:

CSC ONE H&R BLOCK WAY

City:

KANSAS CITY

State:

Missouri

About H&R Block... :

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

Employee Type:

Seasonal - Corporate

It would be even better if you also had... :

• Technical knowledge at the code reading/debugging level

• Experience with writing and executing automated tests

• Experience using test case or defect tracking tools

• Strong analytical and written communication skills

What you'll bring to the team... :

• High school diploma or equivalent

• Experience in Quality Assurance, Business Analysis, Software Testing or Technical Support experience

• Thoroughly understands software development life cycle principles and techniques, as well as the software testing processes

• Software/hardware testing fundamentals including the concepts of both positive and negative testing

• Hands-on experience with representative technologies

Posting Title:

Seasonal, QA Analyst

Job Family:

Quality Assurance

WOTC Eligibility Check:

Yes

Pay Range Minimum:

24.04

Pay Range Maximum:

36.06

Pay Range Information:

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.