Veterinary Client Service Representative - Small Animal Surgery

Apply now (https://secure.dc4.pageuppeople.com/apply/674/gateway/default.aspx?c=apply&lJobID=531403&lJobSourceTypeID=796&sLanguage=en-us) Job no: 531403

Work type: Staff Full-Time

Location: Main Campus (Gainesville, FL)

Categories: Veteran's Preference Eligible, Veterinary Medicine/Animal Care

Department: 28311100 - VM-SURGERY

Classification Title:

Veterinary Client Service Representative I/II (CARE)

Job Description:

The Veterinary Service Representative provides key administrative support to and works directly with the patient care team as they provide care for a wide variety of patients. This individual will assist with coordinating scheduling, handling phone calls and emails to the team, triaging patient and client needs appropriately, and communicating with referring veterinarians and the public along with individuals across the hospital in order to coordinate care for our patients. In addition, they will assist with a variety of client service needs such as checking patients in and out of the hospital, taking deposits and payments, following up on outstanding accounts receiving needs, and ensuring proper paperwork is completed for patient visits.

We are looking for someone who thrives in a fast paced environment with many moving parts, can stay organized and focused while working on a variety of tasks, and is an excellent and professional communicator.

The schedule for this position is 8a-5p Monday-Friday and the individual will participate in a rotation for holiday shift coverage in addition to being considered essential personnel

Expected Salary:

$18-20/hr commensurate with experience

Minimum Requirements:

CSR I: High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

CSR II: High school diploma or equivalent and three years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred Qualifications:

Experience in the veterinary or medical field

Special Instructions to Applicants:

This is a CARE position offering limited benefits, including health insurance and paid time off. When appropriate certifications are achieved, promotional opportunities to a level II title may be available. This position will also become eligible for transition into a TEAMS (staff) salary plan.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See ourVeteran's Preference Page (https://jobs.ufl.edu/applicant-resources/veterans/) for more specific information.

Health Assessment Required:Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.

Advertised: 01 May 2024 Eastern Daylight Time

Applications close: 15 May 2024 Eastern Daylight Time