Posting Details

Position Information

Position/Classification Title Administrative Support Specialist

Working Title Administrative Coordinator and Office Manager

Competency Level Journey

Position Number 300817

Salary Grade Equivalent 61

FLSA Non-Exempt

Appointment Type Permanent - Full Time

FTE 1 = 40 hours/week, 12 months

If time limited, duration date

Department Hiring Range $31,200 - $40,000

EEO-1 Category Officials & Managers

SOC Code 11-3011 - Administrative Services Managers

Position Overview

Primary Function of Organizational Unit

The Division of Student affairs fosters student growth and development. The Division of Student Affairs aids, directs and informs students about services and programs that will expand students’ educational experiences and prepare them for diverse lives in local and global communities. The Division of Student Affairs is responsible for many of the outside the classroom/off campus aspects of student life at NCCU, including student engagement and leadership; career services; student disability services; student leadership; residential life; student activities; student conduct; special programs and services; student health and counseling services and campus ministry.

Primary Purpose of Position

The primary purpose of this position is to provide assistance with developing orientation, transition, and retention activities for new students and their families. The position will be responsible for administrative support for the development and implementation of new student and family programs, maintaining financial records, and providing information regarding New Student and Family Programs programming and procedures. The Administrative Support Associate reports to the Director. Primary duties will include, but are not limited to, providing information to all constituents regarding New Student and Family Programs, overseeing the New Student Orientation registration and check-in processes, maintaining financial records and budget management, and serving as the administrative manager for New Student and Family Programs office, including supervising student employees and maintaining meeting records for departmental committees.

Required Knowledge, Skills, and Abilities

The successful candidate must possess a working knowledge of Student and Finance Banner or an equivalent system; knowledge of office organization, budget management, and computer information systems; knowledge of Microsoft Office Suite (Microsoft Word, Excel and PowerPoint) Applications; knowledge of developing and editing electronic newsletters, emails and surveys; knowledge of coordinate the analysis of orientation surveys and report development; ability to manipulate and analyze data; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing skills; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.

Minimum Education/Experience

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Licenses or Certification required by Statute or Regulation

N/A

Equal Opportunity Employer

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Work Hours Monday - Friday 8-5

Position required to work during periods of adverse weather or other emergencies No

Campus Security Authority Designated Position Yes

Key Responsibilities and Related Competencies

Required Competency Financial Management - Budget

Duties

Ability to plan and monitor the use of expenditures to meet

organizational objectives and compliance. Ability to prepare budget documents and reports. revenue, expenditures etc.

Required Competency Communication (Presentations, Oral, and Written)

Duties

Communication – Oral: Ability to convey information orally to individuals or groups to

ensure that they understand the message. Ability to listen and respond appropriately to

information from others.

Communication – Presentations: Ability to develop presentations and ideas to

individuals or groups using a variety of media. Ability to deliver presentations suited to

the characteristics and needs of the audience.

Communication – Written: Ability to develop and deliver written information to

individuals or groups to ensure that they understand the message.

Required Competency Instruction

Duties

Ability to instruct and train employees, students, faculty and/or other clients by

providing information, including appropriate procedures, practices and/or the operation of

equipment.

Ability to lead and guide others to develop new skills or knowledge that will enhance

their work. Ability to design, develop and/or deliver training programs.

Required Competency Interpersonal Skills

Duties

Ability to develop and maintain effective relationships with others in order

to encourage and support communication and teamwork. Ability to build and maintain ongoing,

collaborative, working relationships with coworkers to achieve the goals of the work unit.

Required Competency Knowledge - Professional

Duties

Possession of a designated level of professional skill and/or

knowledge in specific area(s) and to keep current with developments and trends in area(s) of

expertise, usually acquired through post-secondary education.

Ability to measure and evaluate work processes, services and

products to achieve organizational goals. Ability to redesign processes as needed using best

methods and technology to meet or exceed business needs. Ability to use appropriate methods

to identify opportunities, implement solutions, and measure impact.

Required Competency Other Duties as Assigned

Duties

Other duties as assigned.

Posting Detail Information

Posting Number SPA01298P

Open Date 05/03/2024

Close Date

Special Instructions to Applicants

Applicant Documents

Required Documents

1. Resume/CV

2. List of References

Optional Documents

1. Cover Letter

2. DD-214 (Veterans Only)

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. *How did you learn about this job opening?

2. Direct E-mail

3. Referral

4. NCCU Careers Website

5. Other Website (please specify):

1801 Fayetteville St., Durham, NC, 27707 // 919-530-6334 //© 2015 NORTH CAROLINA CENTRAL UNIVERSITY

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