About Jumeirah & the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

An architectural masterpiece, Jumeirah Emirates Towers offers luxurious experiences in the heart of UAE’s most dynamic city. Soaring high above the central business and commercial district, Jumeirah Emirates Towers is a dramatic backdrop to Dubai's skyline and a visible statement of the region's growing corporate success. Comprising two equilateral triangles, this landmark structure is home to an Office Tower, Hotel Tower and shopping Boulevard. The hotel encompasses 400 spacious rooms and suites, 15 world-class restaurants and bars, Talise Fitness, Talise Spa as well as elite shopping and lifestyle attractions at the Boulevard, a prestigious retail destination. The award-winning hotel has multiple venues for inspiring events including the grand Godolphin Ballroom and 16 meeting rooms.

About the Job:

An exciting opportunity has arisen for an Engineering Technician to join Jumeirah Emirates Towers. The main purpose of this job is to respond and cater to all the repairing and maintenance needs and requirements as needed in the Business Units or highlighted by the immediate reporting manager on the shift. Diagnose, repair and replace as necessary following department standard operating procedure. The main duties are:

• Understand the complaints/issues, carry out all the relevant equipment’s to the site, diagnose the situation and the repair needs, carry out repair, replacement and maintenance works as directed/needed

• Respond to all inquiries in a courteous and professional manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner

• Complete work orders, PPMs, CWAs as directed

• Select correct materials from engineering stores and enter logs of the materials collected

• Organise work and equipment’s in a skilled and professional manner

• Maintain logs for all work performed while on duty within the department and those in other departments as required

• Respond to work orders or room/site inspection and report any damage observed to the team leaders and propose resolution. Highlight problems outside remit and seek guidance and direction to resolve them

• Ensure adherence to safe working conditions and highlight any issues that may lead to unsafe working conditions

• Ensure that work areas are left in a safe and tidy condition and housekeeping is informed if further cleaning is required

• Ensures that all the operating equipment and necessary materials are available and clean prior to the commencement of service

• Attend all training sessions and meetings on a consistent and regular basis

• Any other duties as may reasonably be requested by the management and reporting manager

• Ensure that high standard of personal hygiene and grooming are strictly observed and followed

• Develop and maintain positive working relationships with others; support team to reach common goals, guide and supervise general assistant where necessary

• Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence

• Adhere to all relevant Health, Safety and Environment procedures, instructions, and controls and local regulations

About you:

• Minimum of 2 years of experience in relevant field (Carpenter, Mason, Electrician, Plumber, Painter, Refrigeration, Mechanical etc.) preferably within the luxury hospitality industry

• Computer Literate (Basic)

• FLS Knowledge

• Expertise Knowledge in relevant field (Carpenter, Mason, Electrician, Plumber, Painter, Refrigeration, Mechanical etc.)

• Knowledge of Work Order System

• Knowledge of high-rise building systems/resorts etc.

• Read and understand basic drawings

• Work on own initiative without full supervision or direction

• Adaptability and appreciation of cultural diversity

• Team Player with accuracy and attention to detail

• Reliable, Honest and Sincere showing high level of energy

About the benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry.

Provide guests a unique and outstanding experience. Exhibit a friendly and professional demeanor in all guest interactions, warmly welcome and orient guests and provide effective and efficient guest service.