Description

Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. You'd work with some of the best and brightest engineers in the industry, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.

Serverless is one of the fastest growing teams within AWS and we are looking for technical leaders who share our passion to change the way the world computes. Serverless in Denver builds and supports fully managed services, such as ECS, ECR, EKS, Fargate, and Cloud Map. Our customers are able to build scalable, fault-tolerant containerized production systems without thinking about the needed infrastructure, capacity management, or large scaling events. Many of the hard problems of distributed systems are abstracted away by our Serverless services, so that our customers can focus on solving their business problems.

The Serverless team is growing rapidly and we are looking for talented engineers who can help us create the massive scale and powerful new programming paradigms that our customers need to be successful.

The AWS Serverless team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You may identify when technical implementations have defects or are not highly available, performant, or maintainable. You understand operational risk and avoid taking unnecessary risks. You identify operational concerns and resolve, mitigate, or escalate the concerns in a timely manner.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are committed to supporting our new team members through a broad mix of Amazon experience, expertise, and tenures. We celebrate knowledge, sharing, and mentorship.

Role is available in the following locations: Denver, CO. Relocation assistance available.

Key job responsibilities

• Investigating new ways to improve operations and defining new solutions to solve technically complex cloud issues for our customers

• Maintaining the world's most advanced cloud computing infrastructure including Amazon Web Services ECS, EKS, Fargate, ECR, and more

• Investigating system variances about to affect major services worldwide and solving them proactively before impacting customers

• Diving deep into service inter-dependencies and region specific configurations to find the root of a problem about to affect an entire nation

• Studying and learning from industry recognized Amazon distinguished engineers

A day in the life

On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.

About the team

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

We are open to hiring candidates to work out of one of the following locations:

Denver, CO, USA

Basic Qualifications

• Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)

• 3+ years of systems administration experience (Linux/Windows).

• Experience working with scripting languages.

• Excellent communication skills and the ability to work well in a team.

• In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.

• Current, active US Government Security Clearance of Top Secret or above.

Preferred Qualifications

• 3+ years experience with cloud computing technologies.

• 3+ years of networking experience.

• 3+ years of experience with support procedures and methodologies for production computing environments.

• Experience automating routine tasks.

• Experience troubleshooting.

• Experience with performance and log analysis.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/year in our lowest geographic market up to $188,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.