Primary Roles & Responsibilities

· Create and maintain master data attributes for customers, suppliers, parts, solutions, and items.

· Work as part of the Master Data Governance team to recommended changes to improve process efficiencies, ensuring timely and professionally communication to users, management, and senior leadership with repetitive issues

· Interface with cross-functional teams to validate adherence to master data policies and correct non-adherence where appropriate

· Perform validation and corrections via audit reports to ensure standardization daily

· Application of best business practices for mass data updates as appropriate

· Serve as a subject matter expert (SME) in the DGO operations

· Develop standard procedures, user guides and other necessary training and job aid materials, along with provide training as needed

· Utilize analytical skills to identify trends

· Performs other duties as assigned based on business needs.

· Becomes a Change Ambassador, promoting and ensuring adoption of new processes or implementations across Black Box.

· Ensure that only approved and valid changes are allowed into a production environment

Knowledge, Skills, Abilities

· Must be methodical, detail-oriented, and well-organized.

· Demonstrated ability to translate IT service business needs into system and master data requirements.

· Excellent communication and presentation skills and ability to interact appropriately in a matrixed environment with all levels of the organization.

· Understanding of the interrelationship and impact of master data on functions/applications.

· Ability to work as part of a team to drive results

· Customer service and process oriented

Education/Experience Requirements

· Bachelor’s Degree in related fields or related experience, preferred

· 3 years relevant experience in data management and analysis or other related fields

· Prefer knowledge of SAP Item Master Data Management

· Experience with computer system validation and validated testing is a plus

· Experience in working with an ERP Master Data Add, Changes, Deletes

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.