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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Support Clients and Producers by servicing clients enterprise-wide. Expected to manage and deliver assigned complex claim and coverage evaluations on all insurance lines. Deliver value added claim consulting services to clients and involvement with new sales opportunities.

*Hybrid schedule - Working in the office 3 days/week.*

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Develop, foster strategic client relationships, understanding client's business sufficiently to provide studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client-related communications.

2. Handle all claims within the upper and Jumbo segments with little direct supervision.

3. Enhance McGriff Insurance Services Inc.'s relations with key customers; and assist in the direction of carrier-provided claim adjusting services.

4. Confirm coverage and accurately manage claims to positive outcomes for assigned clients.

5. Ability to develop and produce coherent and comprehensive written responses to reservation of rights letters and coverage denials.

6. Provide educational presentations to both internal and external clients on various policies, coverages, risk management issues and emerging risk.

7. Aide Claim Manager as a resource by mentoring and developing internal consultants.

8. Conduct studies for clients in areas such as: (select as appropriate to the position) Cost of Risk Containment and Claim Mitigation.

9. Communicate effectively with clients and service team, so as to maintain highest level of client satisfaction with McGriff.

10. Participate in the development and review of service plans.

11. Identify, pursue appropriate business development opportunities with new and existing clients.

12. Maintain knowledge of insurance/risk management-related technical developments and claim trends, ensuring that client studies reflect best current thinking.

13. Support sales and service marketing efforts related to account renewals and new business opportunities.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree or equivalent work experience

2. Ten years of experience in a claim adjusters role or broker claim consulting role

3. Insurance Adjuster's License and licensed in accordance with local requirements

4. Multi-line claim experience

5. In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contract

6. Understand and apply computer and communications technology applicable to the position

7. Superior writing skills to convey and explain complex issues and ideas

8. Excellent deductive reasoning skills and problem solving ability

Preferred Qualifications:

1. Experience in insurance carrier underwriting

2. Continuing Education and professional associations to stay abreast of insurance claims matters

3. Prior brokerage experience

4. Associate in Risk Management (ARM) or Associate in Claims (AIC) designation

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

This position is part of TIH.

Truist Financial Corporation has reached an agreement to sell its remaining stake in Truist Insurance Holdings (TIH). As a result, TIH will be a separate company from Truist Bank as of Legal Day 1 (date TBD). Refer to the news release

for details.

All insurance positions within TIH will have “TIH” noted in the job posting to indicate they are not part of Truist.

McGriff Insurance Services supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. McGriff Insurance Services is a Drug Free Workplace.

EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)

Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)