Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for a highly motivated, detail-oriented Analysis and Tooling Lead to join the Americas Business Operations team within the Data Center Delivery organization at our Seattle, WA, Herndon, VA or Arlington, VA office.

As the Analysis and Tooling lead, you will guide operational excellence by developing and implementing frameworks for analyzing data center delivery program, project and performance data across the high-volume Americas region. You will identify trends and challenges and develop and implement process improvement initiatives and tools that help Infrastructure TPMs and planners in this region build faster and more efficiently. This fast-paced, high-visibility role requires timely input from cross-functional teams to ensure analyses are accurate and complete and remediation are developed and implemented effectively. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery.

The candidate should have strong analytical and quantitative skills with experience using data (including SQL) and metrics to drive improvements and business decisions. Proficient at creating data visualizations (i.e. Tableau, Power BI, Excel pivots, other).

The ideal candidate has the ability to earn trust with multiple stakeholder groups, outstanding business acumen and judgment, intense curiosity, strong technical and organizational skills, and superior communication skills. They will have a strong bias toward data driven decision making. They will be a self-starter, comfortable with ambiguity, have a bias for action (while paying careful attention to detail), and will enjoy working in a fast-paced dynamic environment.

The candidate should have experience applying a variety of project management tools, methodologies and techniques and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.

If you enjoy the challenges of deploying technical and innovative projects at massive scale, and simplifying the way data is received/interpreted by others, this job is for you!

As a Product Manager in this role, you'll be responsible for visioning, designing, and deploying analyses and tools to support the Data Center Delivery team deliver new capacity in the Americas and Gov clusters. You'll work with key global partners within and outside the DCPD org such as DC-Planning, Finance, CDPA-BI, PAC, Construction, Real Estate, Networking, and more!

About the team

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Herndon, VA, USA | Seattle, WA, USA

Basic Qualifications

• 5+ years of product or program management experience

• 7+ years of working directly with engineering teams experience

• 3+ years of software development experience

• 5+ years of product management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• Bachelor's degree in engineering, computer science or equivalent

• Experience analyzing structured and unstructured data using SQL

• Experience developing Tableau dashboards and Tableau Server

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

• Experience owning/driving roadmap strategy and definition

• Excellent oral and written communication skills

• Strong leader who can prioritize well, communicate clearly, and effectively influence across cross functional teams

• Strong analytical skills; ability to mine and use data and metrics to back up assumptions and planning

• Experience developing and understanding project schedule data

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,700/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.