Job Information
Amazon Data Center IT Operations Technician in Sydney, Australia
Description
Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? We are looking for skilled Data Center Technicians with a passion for technology to help us expand our data centers to the next level. At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company.
You will work on installing and troubleshooting the infrastructure that supports the AWS cloud. You will also be responsible to work with logistics and other teams to maintain daily operations. There is never a dull moment as each day presents itself with different challenges.
Data Center Operations designs, installs & maintains the world’s largest Computing Infrastructure. This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of cloud technology in the region.
Key Responsibilities:
Escalation point and technical troubleshooter for all Systems and problems
Deep diving into Linux server issues
Remediation of physical layer outages, both Systems & Network
Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events
Shift work (4 days on and 4 days off including night shifts on a rotational basis)
Install & configure racks of hosts in line with internal SLAs
Triage & resolve trouble tickets for all devices in your region
Physical replacement of server and network device parts
Ensure correct rotation of parts & spares
Enforcing Amazons Security Best Practices
Interact with third party vendors & contractors
Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs
Participate in and deliver on a number of high impact small to mid-scale projects
This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.
It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
Candidates must possess a valid driver’s license and their own vehicle to travel between sites.
We are open to hiring candidates to work out of one of the following locations:
Sydney, NSW, AUS
Basic Qualifications
2+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
High school or equivalent diploma
Preferred Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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